Whilst all donations are appreciated please be aware we are unable to accept items we cannot sell in our shops or recycle.

It will cost the charity money to dispose of items we cannot sell we or recycle. Therefore we reserve the right to decline such items. Please see below for a more detailed guide of what we can and cannot accept:

What we can accept

  • Good quality, clean or new clothing, shoes, boots and bags
  • Upholstered furniture - Knaphill Furniture shop only
  • Electricals that work with the relevant safety labels 
  • Good condition toys with UK CA or CE label
  • Jewellery
  • Homeware
  • Haberdashery 
  • Vinyl records
  • CD's and DVD's 
  • Consoles and games
  • Books
  • Musical instruments
  • Complete and boxed puzzles and games
  • Solid wooden furniture - Knaphill Furniture shop only
  • Antiques and collectables
  • Decorative objects
  • Mirrors, pictures and lamps
  • Unwanted gifts
  • Unused toiletries and make-up
  • New nightwear
  • Wool, sewing and crafting materials 

What we cannot accept

  • Used dressing gowns, nightwear and underwear
  • Large nursery items, pushchairs, cots, travel cots and car seats
  • Photo frames
  • Bedding, mattresses and towels
  • Curtains and blinds
  • Suitcases
  • Cycle or motorcycle helmets
  • Computers
  • Knives, blades and bullets
  • Broken or rusty kitchenware
  • Damaged china and glassware
  • Faux Christmas trees
  • Encyclopaedia's 
  • Used lawn mowers
  • Fish tanks
  • Broken pictures and mirrors
  • Inflatable goods and life jackets
  • Used safety equipment 
  • Magazines and Part Works

Our Hospice charity shops may not necessarily have the space to accept and store donations, especially larger ones. If you are making a special trip to donate, we would advise you to call us before you leave.

Donate directly to our Warehouse

Our Hospice Warehouse is the best place for you to deliver your donations. It has lots of free parking and the team will be happy to help you unload your vehicle. It also reduces our costs and helps the environment as we move all donations to the Warehouse to be sorted regardless of where they were donated.

Take a look at our warehouse opening times and address details.


Find out more